Your privacy matters to us. This policy explains how The Ten Ticket collects, uses, protects, and manages your personal information.
This Privacy Policy explains how The Ten Ticket collects, uses, stores, and protects information provided by users of our website and services.
By registering for an account, purchasing a ticket, or using our website, you acknowledge the practices described in this Privacy Policy.
We may collect information that you provide when creating an account, purchasing tickets, contacting support, or using our services.
This may include your name, email address, mobile number, account details, transaction information, ticket information, and other information required to provide our services.
Payments made through our website may be processed by third-party payment service providers.
Depending on the payment method used, payment providers may collect and process card, banking, wallet, or other payment-related information.
We do not intend to store complete payment card information on our own systems where such information is handled directly by the relevant payment provider.
When you register with The Ten Ticket, information associated with your account may be stored to allow us to provide account access, manage your tickets, process transactions, and provide customer support.
You are responsible for keeping your login credentials confidential and should notify us if you believe your account has been accessed without authorization.
When you purchase a ticket, we may record information relating to the purchase, including the number of tickets purchased, transaction reference, purchase date, ticket details, and the unique numbers assigned to your ticket.
This information helps us manage your account, maintain accurate records, provide support, and administer the applicable monthly campaign.
We may use your information to create and manage your account, process purchases, provide ticket information, communicate with you, provide customer support, and operate our website.
We may also use information for security, fraud prevention, verification, technical maintenance, compliance, and other legitimate business purposes.
If your ticket is selected for a monthly reward, additional information or documentation may be requested to verify your identity, eligibility, account ownership, and compliance with applicable requirements.
Information provided for verification will be used for the relevant verification and reward processing purposes and may be retained where required by law or legitimate business requirements.
We may contact you by email, SMS, telephone, or other available communication methods regarding your account, ticket purchases, payments, security alerts, service updates, and important information relating to our platform.
Where permitted, we may also send information about new features, announcements, or promotional communications. You may have options to manage promotional communications.
Our website may use cookies and similar technologies to maintain sessions, remember preferences, improve website functionality, understand website usage, and enhance security.
Some third-party services integrated into our website may also use cookies or similar technologies in accordance with their own privacy policies.
We may use analytics and technical tools to understand how visitors interact with our website, identify technical problems, improve performance, and develop better services.
Where third-party analytics services are used, their processing may also be subject to their respective privacy policies.
We do not sell your personal information as part of our ordinary business operations.
Information may be shared with trusted service providers where necessary to operate the platform, including payment processors, hosting providers, technology providers, customer support services, verification providers, and professional advisers.
Information may also be disclosed where required by law, regulation, court order, governmental authority, or to protect the rights, security, and integrity of our business and users.
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements.
When information is no longer required, it may be securely deleted or anonymized where appropriate.
Depending on applicable law, you may have rights relating to your personal information, including requesting access to, correction of, or deletion of certain information.
You may also contact us regarding questions about how your information is collected or used.
Our services are not intended for individuals who are not legally eligible to participate under applicable laws and regulations.
We do not knowingly collect information from individuals who are not permitted to use our services.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of third-party websites.
We recommend reviewing the privacy policy of any third-party service before providing personal information.
Some of our service providers or technology partners may process information from locations outside the United Arab Emirates.
Where applicable, appropriate measures will be taken to ensure that personal information is handled in accordance with applicable legal and regulatory requirements.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable requirements.
Any updated version will be published on this page together with the revised update date.
If you have any questions about this Privacy Policy, your personal information, or how your information is handled, please contact us.
Login
